Support Center
We're here to help. Find answers to common questions below or reach out to our team directly. We aim to respond to all inquiries within 24 hours.
General Support
For questions about our apps, your account, billing, or general inquiries. We're happy to help!
support@ainstudio.devBug Reports
Found a bug? Let us know with your device model, OS version, and app version for faster resolution.
dev@ainstudio.devFeature Requests
Have an idea to make our apps better? We'd love to hear your suggestions and feedback.
dev@ainstudio.devResponse Time
We typically respond to all support inquiries within 24 hours during business days.
24-hour response guaranteeFrequently Asked Questions
Most of our apps utilize iCloud or Google Drive for automatic syncing. Ensure you are signed into the same account on all your devices and that cloud syncing is enabled in the app settings. Your data is encrypted end-to-end for your privacy and security.
Refunds are handled entirely by Apple and Google. You can request a refund directly through your App Store or Google Play account purchase history. We also offer a satisfaction guarantee—if you're not happy with our app, reach out to us at support@ainstudio.dev.
We build our core experiences to work offline whenever possible. However, features like cloud sync, AI processing, and real-time updates require an active internet connection. All offline functionality is fully available without any limitations.
We love hearing from our users! The best way to suggest a feature is to send us an email at dev@ainstudio.dev. We read every suggestion and often incorporate them into our roadmap. Your feedback directly shapes the future of our apps.
Privacy is our top priority. We use industry-standard encryption, minimize data collection, and never sell your data. All sensitive information is protected with end-to-end encryption. Read our Privacy Policy for complete details.
We release regular updates with bug fixes, performance improvements, and new features. Major updates typically come quarterly, while minor updates and patches are released as needed. You'll always be notified of important updates.
Still need help?
Don't hesitate to reach out. Our team is dedicated to ensuring you have the best experience with our apps.
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